Skip to content

Endless Mountains Health Systems

Summary

Endless Mountains Health Systems logo

A cyberattack beginning March 3, 2025 disrupted Endless Mountains Health Systems in Pennsylvania. The hospital diverted ambulances, used patient-supplied paperwork and reported an ancillary fingerprinting outage. Ambulance intake resumed March 14; full IT restoration and privacy findings remain unverified.

Key facts

Timeline

  • Incident start:
    ? Earliest known or assessed start of malicious activity or incident activity.
  • First public signal:
    ? Earliest public indication of an outage, disruption, closure or other observable incident impact. The signal does not need to mention cybersecurity.
  • First public cyber evidence:
    ? Earliest credible public information connecting the incident or disruption to malicious cyber activity.
  • Official cyber disclosure:
    ? First official acknowledgment by the affected organization or an authoritative public body that the incident was cyber-related.
  • Last impact seen:
    ? Latest public indication that disruption, degraded operations, recovery work or unresolved impact was still ongoing.

Primary victim organization

Critical infrastructure sector

Incident characteristics

Assessments

Attack mechanisms

  • Unknown cyber mechanism

    The incident is confirmed to be cyber-related, but the specific attack mechanism is unknown.

Data impacts

  • Data unavailable

    Authorized users could not access required data because of the incident, even when the data was not encrypted, deleted, or destroyed.

Operational impacts

Extortion indicators

  • Unknown extortion indicators

    The incident may involve extortion, but available evidence does not establish which extortion indicators were present.

Incident narrative

Analyst assessment

Endless Mountains Health Systems experienced a cyberattack on March 3, 2025, according to a Pennsylvania Emergency Management Agency report. The nonprofit health system publicly acknowledged the attack March 5. Its hospital uses a Montrose, Pennsylvania, mailing address but is physically in Bridgewater Township, Susquehanna County.

The hospital’s March 5 statement and March 6 update, preserved in a March 7 web snapshot, described unavailable systems and work with cybersecurity specialists. Staff continued providing services while investigating and restoring the affected environment.

Operational significance

The disruption affected patient access as well as administrative work. PEMA documented an initial suspension of patient intake and emergency-department ambulance diversion. Walk-in patients were being accepted March 7, while ambulance arrivals remained restricted. The agency subsequently reported that the emergency department resumed accepting ambulances March 14. That is a documented care-access recovery milestone, rather than evidence that every IT system was restored.

For appointments, laboratory testing, imaging and surgical visits, EMHS asked patients to bring identification, insurance cards, medication and allergy information, and test orders. It provided separate contact numbers for pharmacy and rehabilitation services. Those instructions show how routine care depended on patients carrying information that would otherwise be available through normal workflows. A March 13 HealthcareInfoSecurity report identified electronic health records among the affected systems, citing EMHS’ public statements.

The outage also affected fingerprinting services offered by EMHS. In a March 10 official update, the hospital said it still could not connect to the IdentoGO system and expected another week of disruption. It expressed a hope to resume service; the post did not confirm recovery. This documents EMHS’ inability to deliver that service and does not establish that IdentoGO itself was compromised.

Confidence and uncertainty

Official hospital acknowledgment and state operational reporting support high confidence in a cyber incident with healthcare disruption. Contemporaneous DataBreaches reporting also documented early service-contact problems and the hospital’s public updates.

The reviewed evidence does not establish a particular intrusion method, ransomware deployment, encryption or data theft. No independently verified perpetrator, ransom demand or payment is identified. Instructions to protect sensitive data and bring documents do not, by themselves, establish that patient information was stolen.

The incident is assessed as presumed resolved. Ambulance acceptance was positively restored March 14, but the reviewed evidence does not establish when all clinical, communications and ancillary systems returned to normal. The March 13 report continued to describe IT disruption. The exact date all electronic records and ancillary services became available remains unverified.

Analytic gaps

The initial entry time, complete affected-system inventory, final forensic findings, privacy impact, recovery costs and exact date of full restoration remain unverified. The initial attack date comes from PEMA’s retrospective account and does not establish how long intruders had access beforehand. No confirmed patient-injury count is available in the reviewed evidence.

Organizations involved

Impacted locations

  • Bridgewater Township, Pennsylvania

    100HospitalDrive,Montrosemailingaddress;PEMAMarch15originalreportexplicitBridgewaterTownshiphospital.Censusonelinehospitaladdressreturnednomatch;stateoperationalreportestablishesmunicipalitywithoutinventedcoordinates. Municipal site nexus ofaffectedprivatehealthprovider,noservice_area/impacted_areagovernmentoverlay,noclaimallfacilitiesinmunicipalitywereaffected.

  • Hallstead, Pennsylvania

    Medium Confidence

    EMHSClinicHallsteadoffice26RoseStreet,currentofficiallocationspage.ExactCensusmatchHallsteadborough4232080/Susquehanna42115.March7officecontactlistreportedbyDataBreachesestablishesincident-eraorganizationalnexus;noindependentclinicclosureclaimed. Municipal site nexus ofaffectedprivatehealthprovider,noservice_area/impacted_areagovernmentoverlay,noclaimallfacilitiesinmunicipalitywereaffected.

  • Montrose, Pennsylvania

    MontroseboroughretainedforactualEMHStherapysite576GrowAvenue;officialMarch5/6noticesidentifyrehabilitationcommunicationworkaroundsandpatientpaperwork.Sitecontextdoesnotassertboroughgovernmentcompromiseorarea-widedisruption.HospitalnexusismodeledseparatelyinBridgewater.

  • New Milford Township, Pennsylvania

    Medium Confidence

    EMHSClinic17382StateRoute11suite3,currentofficiallocationspage.ExactCensusmatchNewMilfordtownship4211553888,noincorporatedplace;notNewMilfordborough.March7officecontactlistreportedbyDataBreachesestablishesincident-eraorganizationalnexus.Currenttemporarilyclosedlabelisnotattributedtocyberattack;historicaladdresscontinuitynotindependentlyproven. Municipal site nexus ofaffectedprivatehealthprovider,noservice_area/impacted_areagovernmentoverlay,noclaimallfacilitiesinmunicipalitywereaffected.

Sources

See something that needs correction?

Signed-in members can report an error, update, or missing source.