Infinite Campus says Salesforce account intrusion led to customer service shutdowns in Minnesota

Analysis, reports, and opinion that look beyond individual incidents. We examine trends, tactics, and sector-wide risks; connect dots across cases; and publish periodic research and explainers. Expect context, data-driven takeaways, and clear points of view to help readers understand what matters, why it happened, and what to watch next.

Energy, water and wastewater, transportation, communications, and financial systems that keep communities running. Coverage focuses on outages, service degradation, and operational risk from cyber incidents, sabotage, or vendor failures that disrupt essential services.

Hospitals, clinics, public health agencies, payers, and health IT providers. We track incidents affecting patient care, ER diverts, EHR downtime, and PHI breaches, emphasizing operational impact, restoration status, and what patients and providers need to know.

Public-facing city and county services other than critical infrastructure: 911/PSAP, EMS and fire, transit, libraries, housing, and social services. We report on outages, call routing issues, payment portals, and case-management systems that limit access to services.

Federal, state, local, tribal, and territorial governments. Coverage focuses on operational impact, public notifications, restoration timelines, and risks to civic functions and records.

K–12 districts, higher education, and community colleges. We cover closures, remote learning disruptions, SIS and E-Rate impacts, and breaches of student records. Vendor incidents land here when they disrupt teaching, learning, or campus operations.

Companies and nonprofits whose incidents affect customers, supply chains, or communities. Includes MSPs, SaaS, media, retail, manufacturing, logistics, and insurers. Vendor events that disrupt hospitals, schools, or governments are cross-tagged but filed under the impacted sector.