South Shore Regional Emergency Communications Center

The South Shore Regional Emergency Communications Center is a regional 911 answering and dispatch center based in Hingham, Massachusetts. It serves the towns of Cohasset, Hingham, Hull and Norwell, receiving emergency calls and dispatching police, fire and emergency medical services. Communications specialists use approved medical dispatch protocols to assess calls, prioritize responses and give callers instructions while medical crews are on the way. The center also tracks and coordinates emergency responses and mutual aid from the initial call through the return of responders to their posts. It operates around the clock and is governed by a board of directors comprising the participating towns’ administrators.