Ascension Healthcare Network

A May 2024 ransomware attack interrupted Ascension’s clinical and administrative systems across its U.S. health network. Staff used downtime procedures, some ambulances were diverted and digital patient services were affected; electronic records returned in June while recovery and backlog work continued.
Malware that encrypts systems or data, typically accompanied by a ransom demand.
Data was copied, transferred, downloaded, or otherwise removed from the affected environment by an unauthorized party.
Authorized users could not access required data because of the incident, even when the data was not encrypted, deleted, or destroyed.
Telephone, voice-over-IP, call-center, or related voice communication services were unavailable or materially impaired.
A public, customer, employee, student, patient, vendor, or partner portal was unavailable or materially impaired.
Internal business, administrative, operational, or staff-facing systems were unavailable.
The organization could not process, receive, issue, reconcile, or record payments normally.
Staff, customers, patients, students, residents, or other users could not access records or case information normally.
The organization could not create, update, search, file, approve, transmit, or otherwise process records normally.
Appointment, booking, reservation, dispatch, staffing, or other scheduling functions were unavailable or impaired.
Clinical, diagnostic, pharmacy, patient-care, medical-record, or other healthcare operations were materially affected.
Services continued but with longer processing, response, delivery, or completion times.
The disruption caused an accumulation of unprocessed requests, cases, orders, records, appointments, or other work.
Staff or users had to rely on paper, telephone, in-person, offline, or other manual processes.
The organization redirected users to a different website, office, telephone number, email address, provider, or service channel.
The incident materially affected services delivered by or through a vendor, managed service provider, contractor, partner, or other third party.
The incident caused operational effects at customers, affiliates, subsidiaries, partners, tenants, or other dependent organizations.
The incident may involve extortion, but available evidence does not establish which extortion indicators were present.
Ascension publicly acknowledged cyber activity and interrupted clinical operations on May 8, 2024, according to contemporary reporting reproducing its statement. A surviving provider announcement dated May 9 confirms the system interruption and clinical effects. The health system engaged Mandiant, notified authorities and asked business partners to suspend connections while it investigated.
The incident involved ransomware and substantial disruption across a multistate health network. The victim notice filed with Washington’s attorney general reports copying of files on May 7 and 8; those findings distinguish known earlier activity from detection and public disclosure. Copied files and unavailable clinical records are separate data impacts. In its June 12 update, reported by BleepingComputer, Ascension said a worker accidentally downloaded a malicious file believed to be legitimate. That account does not establish a phishing delivery channel or malicious insider.
Healthcare Dive’s provider-update tracker documents electronic-record and patient-portal outages, pharmacy disruption, manual procedures and ambulance diversions in some markets. Effects varied by facility and region. The network’s presence in a state does not establish that every care site experienced every listed consequence.
Ascension reported networkwide EHR restoration in mid-June. The tracker records a June 14 restoration announcement and a June 20 note that systems were back online, while identifying a backlog of information collected during downtime. Clinical access returning did not immediately clear every administrative effect.
Partners also changed their workflows. A May 9 Alverno Laboratories notice says it disconnected applications, required physical laboratory orders and returned results by fax or an office printer. Alverno reported normal turnaround under that backup process and no indication its own systems were compromised. R1 RCM’s regulatory filing describes disconnection, manual revenue-cycle delivery and subsequent reconnection after security review; R1 reported no evidence its systems or data were compromised.
Cyber involvement and clinical disruption are established by the provider’s contemporaneous acknowledgment. Ransomware and file copying are confirmed in the victim’s filed notice. A February 2025 supplement says its affected-data analysis and notification mailing were complete; that is a privacy-response milestone, rather than a clinical restoration date. The historical incident remains presumed resolved, without one verified date when all effects ended.
December reporting and Ascension’s subsequent financial report describe continued revenue-cycle recovery. The financial report discusses combined effects of the May attack and February’s separate clearinghouse incident; its financial totals cannot all be assigned to this attack. Later notification and investigation milestones do not establish continued clinical downtime.
The complete facility-level timeline, initial entry date, precise delivery mechanism, exact end of operational recovery and incident-specific final cost remain unresolved. Health-ISAC’s 2025 threat report attributes the attack to Black Basta and says the association assisted Ascension. Its published account does not provide the underlying forensic evidence or establish a public actor claim, ransom demand or payment.

Preserve the existing geographic anchor for the affected organization. This site link does not establish that every facility in the municipality experienced the same outage.
Ascension acknowledged cyber activity and interrupted clinical operations on May 8, with Mandiant assisting and partners advised to disconnect.
The provider confirms May 8 detection, system interruptions, clinical disruption and an investigation with outside assistance.
Ascension’s June electronic-record restoration left downtime information awaiting upload; pharmacy and clinical effects varied by region.
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