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Port of Seattle ransomware attack

Summary

Port of Seattle and Seattle-Tacoma International Airport logo

An August 2024 Rhysida ransomware attack disrupted shared airport, maritime and internal Port of Seattle systems. Passenger services recovered in stages, while police and administrative systems took longer; stolen personal information prompted about 90,000 notifications.

Key facts

Timeline

  • Incident start:
    ? Earliest known or assessed start of malicious activity or incident activity.
  • First public signal:
    ? Earliest public indication of an outage, disruption, closure or other observable incident impact. The signal does not need to mention cybersecurity.
  • First public cyber evidence:
    ? Earliest credible public information connecting the incident or disruption to malicious cyber activity.
  • Official cyber disclosure:
    ? First official acknowledgment by the affected organization or an authoritative public body that the incident was cyber-related.
  • Last impact seen:
    ? Latest public indication that disruption, degraded operations, recovery work or unresolved impact was still ongoing.

Critical infrastructure sector

Incident characteristics

Assessments

Attack mechanisms

  • Ransomware

    Malware that encrypts systems or data, typically accompanied by a ransom demand.

  • Unauthorized access

    Unauthorized access to systems, accounts, networks, or data.

Data impacts

  • Data theft or exfiltration

    Data was copied, transferred, downloaded, or otherwise removed from the affected environment by an unauthorized party.

  • Data publication or leak

    Stolen, exposed, or otherwise compromised data was publicly released, posted, distributed, or offered for download.

  • Data encryption

    Data was rendered inaccessible through unauthorized encryption, including ransomware-related encryption.

  • Data unavailable

    Authorized users could not access required data because of the incident, even when the data was not encrypted, deleted, or destroyed.

Operational impacts

  • Network outage

    Internal or external network connectivity was unavailable or materially impaired.

  • Internet access disruption

    The organization lost or materially restricted internet connectivity.

  • Email disruption

    Email sending, receiving, access, or related messaging functions were unavailable or materially impaired.

  • Phone service disruption

    Telephone, voice-over-IP, call-center, or related voice communication services were unavailable or materially impaired.

  • Website unavailable

    A public-facing website was unavailable, disabled, or inaccessible.

  • Online portal unavailable

    A public, customer, employee, student, patient, vendor, or partner portal was unavailable or materially impaired.

  • Internal systems unavailable

    Internal business, administrative, operational, or staff-facing systems were unavailable.

  • Application unavailable

    A specific application or software platform became unavailable or unusable.

  • Payment processing disruption

    The organization could not process, receive, issue, reconcile, or record payments normally.

  • Records access disruption

    Staff, customers, patients, students, residents, or other users could not access records or case information normally.

  • Records processing disruption

    The organization could not create, update, search, file, approve, transmit, or otherwise process records normally.

  • Dispatch disruption

    Dispatch, routing, assignment, coordination, or response-management functions were unavailable or materially impaired.

  • Emergency communications disruption

    Emergency notification, public warning, radio, alerting, 911, or emergency coordination communications were unavailable or impaired.

  • Public safety operations disrupted

    Police, fire, emergency medical, corrections, emergency management, or other public-safety operations were materially affected.

  • Government services disrupted

    Public administrative, licensing, permitting, court, tax, records, benefits, or other government services were materially affected.

  • Transportation operations disrupted

    Transit, aviation, rail, maritime, logistics, fleet, traffic, ticketing, or related transportation operations were materially affected.

  • Service delay

    Services continued but with longer processing, response, delivery, or completion times.

  • Backlog created

    The disruption caused an accumulation of unprocessed requests, cases, orders, records, appointments, or other work.

  • Manual workaround required

    Staff or users had to rely on paper, telephone, in-person, offline, or other manual processes.

  • Alternate service channel required

    The organization redirected users to a different website, office, telephone number, email address, provider, or service channel.

  • Staff unable to work normally

    Employees or contractors were unable to perform normal duties because systems, data, facilities, or communications were unavailable.

  • Downstream organization impact

    The incident caused operational effects at customers, affiliates, subsidiaries, partners, tenants, or other dependent organizations.

Extortion indicators

  • Ransom demand

    The victim received a demand for payment in exchange for restoring access, decrypting systems, preventing disclosure, or stopping another threatened action.

  • Encryption-based extortion

    The extortion activity involved unauthorized encryption of systems or data, with restoration or decryption conditioned on payment.

  • Data-theft extortion

    The actor threatened to disclose, sell, distribute, or otherwise misuse stolen data unless the victim paid or complied with demands.

  • Public leak threat

    The actor explicitly threatened to publish or publicly release victim data or incident details.

  • Leak-site listing

    The victim was listed on a threat actor or ransomware data-leak site as an alleged target or nonpaying victim.

  • Data sample published

    The actor published or shared a sample of allegedly stolen victim data to substantiate the extortion claim.

  • Countdown or payment deadline

    The actor imposed a deadline or public countdown before increasing the demand, publishing data, deleting keys, or taking another threatened action.

  • Payment denied

    An authoritative source stated that no ransom or extortion payment was made.

Incident narrative

Analyst assessment

The Port of Seattle’s August 2024 ransomware attack interrupted airport and maritime services, while later records document a longer recovery for administrative and police systems. The Port identified outages on Aug. 24, isolated its network and publicly described a possible cyberattack that afternoon. Its dated updates later identified Rhysida and confirmed encryption. A subsequent one-year review described unauthorized laptop activity during July and August, but did not establish an exact initial-access date.

This was a disruption of interconnected business and public-facing services rather than a shutdown of aviation or maritime movement. Encryption and defensive isolation both contributed. Paper processing, alternate communications and staff redeployment sustained operations, while restoration of the airport’s visible systems concealed a more prolonged burden on back-office and police work.

Operational significance

Shared airport technology for baggage messaging, ticketing, check-in, passenger displays and Wi-Fi failed, prompting handwritten documents, manual baggage movement and in-person assistance. Most passenger systems returned within a week; all airline flight and baggage displays were operating by Sept. 11. In Senate testimony, aviation director Lance Lyttle said staff moved more than 7,000 bags manually. Major airline, cruise and federal partners’ own systems were unaffected, and the Port maintained safe travel and maritime operations.

Recovery extended beyond those passenger milestones. The police department’s annual report says dispatch was partly restored in September 2024, phones returned Feb. 11, 2025, and records management remained unavailable when that account was prepared. A maritime recovery audit documents delayed customer billing, interim payroll calculations and months of manual vessel records. It says payroll was normal by early 2025, but does not establish a common restoration date for every Port system.

A November 2024 Port travel advisory said some services remained down, including checkpoint wait-time information online and in the terminal. A Nov. 25 local report said the website had returned, while wait-time features, drive cameras and the Fly SEA app were still being restored. In a Jan. 27, 2025, reply, the airport said work continued on checkpoint wait times and other remaining affected systems. Those milestones distinguish website availability from the recovery of individual features.

The Port’s 2025 financial report says its insurer approved a partial first-party payout of $3.252 million, excluding the deductible. It says the overall claim exceeded available coverage, while uncovered costs did not significantly affect the Port’s financial condition. This is an approved partial recovery, rather than a total-loss estimate or confirmation that payment was received.

A July 17, 2026, court order granted final approval of the data-breach class-action settlement and dismissed the action with prejudice. The order states that the settlement is not an admission of liability or wrongdoing. It does not establish that settlement benefits were paid or identify a final system-restoration date.

Confidence and uncertainty

Data theft and extortion are independently supported. On Sept. 18, Lyttle testified that Rhysida had posted eight stolen files two days earlier and sought 100 bitcoin before releasing more data. He said the Port would not pay and its backups were largely intact. An April 2025 notice reported roughly 90,000 notifications after stolen legacy employee, contractor and parking data were reviewed. Information varied by person and included identifiers and some medical information; payment-processing systems were unaffected.

Ransomware and Rhysida attribution have high confidence because the victim explicitly confirmed them. The 100-bitcoin demand and published samples are supported by testimony, rather than inferred from a tracker listing. The claim record was discovered Sept. 18; that collection date is later than the victim-described Sept. 16 listing. The original actor-post timestamp remains uncertain.

Analytic gaps

The incident is presumed resolved, with no established universal end date. The airport’s Jan. 27, 2025, statement documents continuing recovery of checkpoint wait-time services and other affected systems. Later police and administrative accounts establish extended effects but do not consistently date their latest ongoing condition. Notification, audit and report publication dates do not themselves show continuing disruption. The passenger recovery milestone does not establish when every Port system returned to service.

The reviewed evidence leaves the initial access route, exact intrusion onset, complete stolen-data volume and final restoration dates for all police and internal systems unresolved. Some later video-management difficulties could reflect either attack repercussions or pre-existing software limitations. Those uncertainties limit conclusions about duration and individual systems, while leaving the confirmed ransomware, theft and operational disruption intact.

Threat actor and claim

Listed as: Port of Seattle/Seattle-Tacoma International Airport (SEA)Source: ransomware.livePublished: Discovered:

Claim details

The native tracker lists the Port/SEA under Rhysida; discovery Sept. 18, 2024 at 12:10:06.122458 UTC is later than the original listing. In Sept. 18 Senate testimony, the victim’s aviation director placed the listing and eight stolen-file samples on Monday, Sept. 16, with a 100-bitcoin demand and seven-day deadline. Exact original post timestamp is unknown. The Port independently confirmed Rhysida ransomware, encryption and copied data, and refused payment. No stolen files were downloaded for this research; no unsupported full-dataset volume or later publication is inferred.

Organizations involved

Impacted locations

  • King County, Washington

    Administrative jurisdiction of the affected public port district, legally coextensive with King County. This area relationship describes the Port’s governmental remit; it does not claim every county resident, facility or government agency experienced an outage.

    King County contains the Port’s affected Seattle headquarters and maritime facilities and Seattle-Tacoma International Airport in SeaTac.

  • SeaTac, Washington

    SeaTac contains the affected airport, including shared check-in, baggage, Wi-Fi, displays, internal systems and the Port police communications center. Physical-site link; not an assertion that SeaTac city government was compromised.

  • Seattle, Washington

    Seattle anchors the Port headquarters and maritime facilities whose phones and business services were affected. Original records identify Fishermen’s Terminal at 3919 18th Avenue West, Bell Harbor at 2203 Alaskan Way and Shilshole Bay at 7001 Seaview Avenue Northwest. Airport passenger systems are in the separate city of SeaTac.

Sources

Suspected Cyberattack Disrupts Operations at Port of Seattle and SeaTac Airport

We reported suspected cyberattack-related outages affecting airport check-in, baggage and other online services, with manual passenger processing and restoration work still underway Aug. 25.

SEA Celebrates an Important Project Milestone Ahead of Holiday Travel

The Port’s November holiday travel advisory says some services remained down because of the summer cyberattack. It identifies unavailable checkpoint wait-time information online and in the terminal, while staff could guide travelers.

After being offline for 3 months, Port of Seattle restores Sea-Tac Airport website following cyberattack, prepares for holiday travel surge

The Nov. 25 report says the Port and airport website returned after the August cyberattack, while checkpoint wait-time features, drive cameras and the Fly SEA app remained under restoration. It quotes the Port describing continued content migration and restoration of additional features.

SEA Airport: checkpoint wait-time systems still under restoration, Jan. 27, 2025

The airport says its teams were working on checkpoint wait-time services and restoring other remaining systems affected by the cyberattack. It describes continued recovery rather than a universal all-clear.

Port Cyberattack Archive

The Port’s dated updates report Aug. 24 outages and a possible cyberattack, later identify Rhysida and encryption, and describe staged restoration. Its Sept. 11 update says passenger displays, Wi-Fi and check-in had returned while the website and some internal systems still required work.

Port of Seattle Providing Notice to Individuals Affected by Fall 2024 Cyberattack

The Port announces about 90,000 individual notifications, including about 71,000 Washington residents, after personal information was downloaded from legacy employee, contractor and parking systems. It says payment-processing systems and major partners’ own systems were unaffected.

Recovery Effort – Data Integrity – Maritime, Report No. 2025-24

The Port’s internal audit describes delayed maritime billing, interim payroll calculations and vessel records entered after the management system returned months later. It says payroll was normal by early 2025 and found no issues warranting reporting.

Emano et al. v. Port of Seattle: order granting final approval of class-action settlement

The court granted final approval of the Port of Seattle data-breach class-action settlement on July 17, 2026, and dismissed the action with prejudice. The certified settlement class concerns private information compromised in the incident disclosed around April 2025. The order states that the settlement is not an admission of liability or wrongdoing.

Aviation Cybersecurity Threats: Sept. 18, 2024 Senate hearing

The Port’s aviation director confirms Rhysida ransomware, encryption and data theft. He describes manual movement of more than 7,000 bags, a demand for 100 bitcoin and eight stolen files posted Sept. 16, and says the Port would not pay.

Port of Seattle Police: 2024 Annual Report

The police report says dispatch was partly restored in September 2024, phones returned Feb. 11, 2025, and records management remained unavailable when the account was prepared. It attributes reduced recorded call volumes to the cyberattack’s effects on those systems.

Sept. 9, 2025 Commission packet: Cyberattack Response Briefing

The Port’s one-year briefing describes unauthorized activity on an employee laptop during July–Aug. 23, followed by Aug. 24 exfiltration, encryption and network isolation. It lists affected airport, maritime, communications and security systems.

Port of Seattle 2025 Annual Comprehensive Financial Report: cyberattack insurance disclosure

The Port reports approval of a partial first-party cyberinsurance payout of $3.252 million, excluding the deductible. It says the overall claim exceeded available coverage, but uncovered costs did not significantly affect its financial condition.

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