A late-January 2025 system outage forced Braum’s stores into cash-only and manual transactions and closed some drive-through service. Cyber involvement remains suspected: the company described a failed server, local reporting alleged hacking and Medusa later listed the company without independent confirmation of responsibility.
The incident is confirmed to be cyber-related, but the specific attack mechanism is unknown.
The incident is cyber-related, but available evidence does not establish whether or how data was affected.
A service, system, platform, or operational capability remained available only in part or with significant limitations.
A specific application or software platform became unavailable or unusable.
The organization could not process, receive, issue, reconcile, or record payments normally.
Business, financial, customer, administrative, or operational transactions could not be completed normally.
Store, dealership, point-of-sale, inventory, fulfillment, or other retail operations were materially affected.
Services continued but with longer processing, response, delivery, or completion times.
Staff or users had to rely on paper, telephone, in-person, offline, or other manual processes.
The organization redirected users to a different website, office, telephone number, email address, provider, or service channel.
Employees or contractors were unable to perform normal duties because systems, data, facilities, or communications were unavailable.
The victim was listed on a threat actor or ransomware data-leak site as an alleged target or nonpaying victim.
Braum’s experienced a store-system outage in late January 2025 affecting its five-state chain. The precise onset was not independently established.
The operational interruption is well supported, while cyber causation remains qualified. Local reporting alleged hacking, but a corporate operator told the newspaper it was a companywide computer failure and denied that it was a hack.
The Herald also reported meeting an anonymous person who said he worked for cybersecurity firm CYPFERT and was restoring the Sapulpa store. The person said some stores’ point-of-sale data was under investigation. His identity, role and account were not independently verified.
Stores could not process normal card transactions, cashiers used calculators and some drive-through service closed. A report quoting the company’s public-relations director confirms that a downed server put stores offline across Texas, Oklahoma, Kansas, Arkansas and Missouri.
In Wichita, availability varied by store and checkout counter. Signs directed drive-through customers inside to order and pay cash. These were restrictions on normal service, with some stores remaining open.
Some stores returned earlier than others. All three Tyler locations were accepting cards again Feb. 7, while technicians continued work across the chain. That local recovery does not establish a chainwide completion date. Historical status is presumed resolved.
A Medusa listing, discovered Feb. 11, supports a cyber lead but does not prove it caused the outage or validate its alleged stolen-data volume. A separate Hunters International listing from July 2024 must not be transferred to this 2025 event.
The root cause, precise outage window, actual data impact and complete-restoration date remain unresolved. Claims of a second confirmed ransomware attack, persistent vulnerabilities or payment are not established by the reviewed evidence.
Medusa listing indexed February 11, 2025, alleges 612.50 GB of data. The company described server failure and a reported denial of hacking must be retained. The claim does not independently establish that ransomware caused the payment outage. A separate Hunters listing from July 2024 is not merged into this 2025 incident.
The Wichita Eagle reported disrupted card payments and drive-through service at local stores, with availability varying by store and checkout counter. The relationship identifies affected retail operations within Wichita.
The store near 63rd Street and May Avenue had reduced drive-through availability. Braum’s identifies Store 19 at 6200 N. May Ave., within Oklahoma City’s city limits.
The local store had card-payment and drive-through disruption; the original report observed it operating again by Feb. 2. The relationship identifies affected retail operations within Sapulpa.
KLTV documented cash-only and manual sales at the city’s three stores, with card payments restored locally by Feb. 7. The relationship identifies affected retail operations within Tyler.
We reported payment and service disruption at Braum’s, initially describing it as a second ransomware attack.
The writer described blocked or reduced drive-through access at two Oklahoma City locations; the ransomware allegation came from an unchecked anonymous tip.
Employees described computer, card-payment and drive-through disruption in Sapulpa, while a corporate operator described companywide failure and denied hacking.
The company’s public-relations director described a downed server and store-by-store recovery, while Wichita stores varied in card-payment and drive-through availability.
Braum’s described server failure and manual cash transactions; all three Tyler stores were accepting cards again Feb. 7 while wider restoration continued.
The tracker lists a Medusa claim naming Braum’s and alleging 612.5 gigabytes, with a Feb. 11, 2025, discovery timestamp.
Signed-in members can report an error, update, or missing source.
