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Cayuga Health hospital cyberattack

Summary

Cayuga Medical Center logo

An attempted cyberattack prompted Cayuga Health to isolate systems Feb. 18, 2025, disrupting Cayuga Medical Center and Schuyler Hospital in New York. Emergency patients were temporarily diverted, and staff used downtime procedures. The health system reported systems back online and normal care the next morning.

Key facts

Timeline

  • Incident start:
    ? Earliest known or assessed start of malicious activity or incident activity.
  • First public signal:
    ? Earliest public indication of an outage, disruption, closure or other observable incident impact. The signal does not need to mention cybersecurity.
  • First public cyber evidence:
    ? Earliest credible public information connecting the incident or disruption to malicious cyber activity.
  • Official cyber disclosure:
    ? First official acknowledgment by the affected organization or an authoritative public body that the incident was cyber-related.
  • Last impact seen:
    ? Latest public indication that disruption, degraded operations, recovery work or unresolved impact was still ongoing.
  • Incident end:
    ? Confirmed or defensibly assessed end of material operational disruption or incident activity.

Primary victim organization

Critical infrastructure sector

Incident characteristics

Assessments

Attack mechanisms

  • Unknown cyber mechanism

    The incident is confirmed to be cyber-related, but the specific attack mechanism is unknown.

Data impacts

  • Data unavailable

    Authorized users could not access required data because of the incident, even when the data was not encrypted, deleted, or destroyed.

Operational impacts

  • Healthcare operations disrupted

    Clinical, diagnostic, pharmacy, patient-care, medical-record, or other healthcare operations were materially affected.

  • Partial service outage

    A service, system, platform, or operational capability remained available only in part or with significant limitations.

  • Internal systems unavailable

    Internal business, administrative, operational, or staff-facing systems were unavailable.

  • Records processing disruption

    The organization could not create, update, search, file, approve, transmit, or otherwise process records normally.

  • Service delay

    Services continued but with longer processing, response, delivery, or completion times.

  • Manual workaround required

    Staff or users had to rely on paper, telephone, in-person, offline, or other manual processes.

  • Alternate service channel required

    The organization redirected users to a different website, office, telephone number, email address, provider, or service channel.

  • Staff unable to work normally

    Employees or contractors were unable to perform normal duties because systems, data, facilities, or communications were unavailable.

  • Customer or public access restricted

    Customers, residents, patients, students, vendors, or members of the public faced access restrictions or could not use services normally.

Extortion indicators

  • Unknown extortion indicators

    The incident may involve extortion, but available evidence does not establish which extortion indicators were present.

Incident narrative

Analyst assessment

An attempted cyberattack disrupted Cayuga Health hospital operations in New York on Feb. 18, 2025. The health system isolated several systems and used downtime procedures while assessing the attempt. Becker’s Hospital Review identified both Cayuga Medical Center, near Ithaca, and Schuyler Hospital in Montour Falls as affected hospitals that temporarily diverted patients.

The organization described the attack as unsuccessful. That description does not erase the documented disruption, but it also does not establish that an attacker penetrated the network, encrypted records or stole patient information. The technical mechanism and perpetrator remain unknown.

Operational significance

At Cayuga Medical Center, emergency admissions and ambulance arrivals were restricted from about 8 p.m. to 10:45 p.m., according to the Ithaca Voice’s original reporting. Staff checked in patients on paper, delays developed and some people left without being seen. An ambulance already traveling to the hospital was redirected to Cortland. The hospital said stroke and serious heart attack patients required diversion under state rules during the outage. A separately planned patient transfer was unrelated to the shutdown.

Becker’s reported roughly four hours of diversion at the two hospitals, quoting a Cayuga Health spokesperson. That broader estimate should not replace the more specific interval reported for Cayuga Medical Center or establish identical recovery times at each hospital. Some Cayuga Medical Center systems were still offline at 11:30 p.m., after admissions resumed.

By the morning of Feb. 19, a spokesperson told WHCU/607 News Now and 14850.com that all systems were back online. The health system also told Becker’s it was providing inpatient and outpatient care without further interruption. These statements support resolved status and a Feb. 19 restoration date, rather than treating the earlier end of diversion as full technical recovery.

Confidence and uncertainty

Confidence is high that a cyberattack attempt and the defensive response caused a short operational disruption: named reporting includes direct hospital statements, patient-care restrictions and recovery updates. The health system said there was no negative impact to patients; that is its assessment and should be read alongside the documented diversions and delays. The reviewed reporting does not establish a physical injury or death caused by the incident.

No reviewed evidence establishes ransomware, a ransom demand, an identified threat actor or unauthorized disclosure of patient information. Temporary system isolation and paper check-ins support an availability impact without proving encryption or data theft. The incident does not establish disruption across every Centralus Health affiliate.

Analytic gaps

The initial access attempt, affected applications, forensic findings and incident-specific costs have not been established in the reviewed sources. An exact restoration time for each hospital is unavailable. Later evidence of a privacy incident or financial loss would require separate verification before inclusion.

Organizations involved

Impacted locations

  • Montour Falls, New York

    Schuyler Hospital in Montour Falls temporarily diverted patients during the Cayuga Health system response. This hospital-site relationship does not imply villagewide disruption.

  • Town of Ithaca, New York

    Cayuga Medical Center’s affected main hospital is in the Town of Ithaca. Its emergency department temporarily diverted patients and used paper check-ins; the relationship does not imply a townwide outage.

Sources

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