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Cucamonga Valley Water District ransomware attack

Summary

Cucamonga Valley Water District logo

An August 2024 ransomware incident disrupted Cucamonga Valley Water District’s phones and phone payments while water distribution continued. The district confirmed full recovery and no ransom payment; a later notice identified unauthorized access to information.

Key facts

Timeline

  • Incident start:
    ? Earliest known or assessed start of malicious activity or incident activity.
  • First public signal:
    ? Earliest public indication of an outage, disruption, closure or other observable incident impact. The signal does not need to mention cybersecurity.
  • First public cyber evidence:
    ? Earliest credible public information connecting the incident or disruption to malicious cyber activity.
  • Last impact seen:
    ? Latest public indication that disruption, degraded operations, recovery work or unresolved impact was still ongoing.

Primary victim organization

Critical infrastructure sector

Incident characteristics

Assessments

Attack mechanisms

  • Ransomware

    Malware that encrypts systems or data, typically accompanied by a ransom demand.

  • Unauthorized access

    Unauthorized access to systems, accounts, networks, or data.

Data impacts

  • Unauthorized data access

    An unauthorized party accessed or viewed data without evidence that the data was copied, removed, altered, or publicly disclosed.

  • Data unavailable

    Authorized users could not access required data because of the incident, even when the data was not encrypted, deleted, or destroyed.

Operational impacts

Extortion indicators

  • Leak-site listing

    The victim was listed on a threat actor or ransomware data-leak site as an alleged target or nonpaying victim.

  • Payment denied

    An authoritative source stated that no ransom or extortion payment was made.

Incident narrative

Analyst assessment

Cucamonga Valley Water District experienced a confirmed ransomware incident that disrupted telephones and payment services in August 2024. Its official recovery notice identifies an Aug. 15 network disruption and says phones and phone payments were affected. Water distribution continued on a separate network.

A later original breach notice, dated June 30, 2025, identifies unauthorized access to information on the district’s network from July 31 through Aug. 15, 2024. This extends the documented access window before the outage. The notice does not expressly confirm copying of data, and its redacted sample does not expose all affected information categories.

Operational significance

Contemporaneous reporting reproduced by Maven’s Notebook attributes the return of telephone payments on Aug. 26 to a district spokesperson. That milestone concerns the payment channel. The later district account says all systems were restored within weeks, providing a broader recovery finding without an exact final date.

The incident demonstrates disruption to a utility’s customer-service functions while water distribution remained available. The district also said its separately hosted customer database was not involved. That distinction does not establish that no other personal information held on the district’s own network was accessed, as the later notification illustrates.

Confidence and uncertainty

Confidence is high in the cyberattack, ransomware classification and service disruption because the district confirmed them. Its recovery notice explicitly says it did not pay a ransom. The June 2025 notification provides additional primary evidence of unauthorized access and offers monitoring, but it does not establish realized identity fraud or a numerical affected population.

Fog attribution remains low confidence. The claim tracker lists the district and its domain with a claimed 41 GB; it discovered the listing Oct. 25, 2024. That discovery date is neither a verified original posting date nor evidence of another intrusion. Reviewed victim notices do not confirm Fog’s responsibility, the claimed volume or publication of that material.

Analytic gaps

The initial access method, precise compromised-system inventory, encryption scope and complete data impact remain unverified. The district’s ransomware finding does not independently establish an inventory of encrypted files. The exact first public organizational announcement is also unresolved; the verified dated reproduction of its spokesperson’s account was available Aug. 28.

The incident is resolved on the district’s affirmative account that all systems were restored within weeks. No exact final restoration date is asserted. Aug. 15 remains the latest precisely dated disruption observation in the district’s dated account; the later recovery account, October claim discovery and June 2025 notification do not establish continuing service interruption on those publication dates.

Threat actor and claim

fog

Listed as: Cucamonga Valley Water District (cvwdwater.com)Source: ransomware.liveDiscovered:

Claim details

The native tracker lists the district’s exact name and cvwdwater.com domain under fog, with a 41 GB description. Tracker discovery was Oct. 25, 2024 at 13:11:46.225630 UTC; this is not the original post date or intrusion date. Original post publication remains unknown. The district confirmed ransomware and later unauthorized access, but the reviewed primary notices do not attribute the incident to Fog or confirm copying of 41 GB. Preserve this as an unverified attribution and data-volume claim; the district explicitly said no ransom was paid.

Organizations involved

Impacted locations

  • Rancho Cucamonga, California

    Rancho Cucamonga anchors the affected district’s administrative headquarters and business systems. The documented disruption concerns computer, phone and payment services; drinking-water distribution remained unaffected. The utility’s separate service territory extends beyond this municipality.

  • San Bernardino County, California

    San Bernardino County contains the affected district’s administrative headquarters at 10440 Ashford St. in Rancho Cucamonga. The documented interruption affected business systems, phones and telephone payments; water distribution continued.

Sources

Daily Digest, Aug. 28: Southern California water district computer incident

The digest reproduces reporting that district spokesperson Eric Grubb said telephone payments resumed Aug. 26 after the Aug. 15 ransomware disruption. It says water distribution and the customer database used separate networks and were unaffected.

Computer Network Disruption Update - All Customer Network Systems Restored

The district confirms that ransomware disrupted phones and telephone payments after an Aug. 15 network incident. It says phone and payment services returned within days, all systems within weeks, and no ransom was paid.

Notice of Data Breach

The district’s June 30, 2025, letter says information on its network was subject to unauthorized access from July 31 through Aug. 15, 2024. It offers monitoring and says the district had no reason to believe the information had been or would be misused.

Fog listing for Cucamonga Valley Water District

The tracker lists Cucamonga Valley Water District and its cvwdwater.com domain under Fog with a claim of 41 GB. It records discovery of the listing on Oct. 25, 2024.

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