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Peak Software Systems ransomware outage

Summary

Peak Software Systems, Inc. logo

Attackers encrypted Peak Software Systems infrastructure, backups and internal systems supporting the Sportsman platform, disrupting municipal recreation registration, reservations, rentals and payments in at least six cities. Lehi City later said an unauthorized party accessed systems and that certain Legacy Center files may have been accessed or acquired. Services were restored, the incident was contained and no stable threat-actor claim was found.

Key facts

Timeline

  • First public signal:
    ? Earliest public indication of an outage, disruption, closure or other observable incident impact. The signal does not need to mention cybersecurity.
  • First public cyber evidence:
    ? Earliest credible public information connecting the incident or disruption to malicious cyber activity.
  • Official cyber disclosure:
    ? First official acknowledgment by the affected organization or an authoritative public body that the incident was cyber-related.
  • Last impact seen:
    ? Latest public indication that disruption, degraded operations, recovery work or unresolved impact was still ongoing.

Primary victim organization

Organization types

Critical infrastructure sector

Incident characteristics

Assessments

DD-CIT assessment

The organization publicly identifies the event as cyber-related. The organization publicly documents the resulting service disruption.

Attack mechanisms

  • Ransomware

    Malware that encrypts systems or data, typically accompanied by a ransom demand.

  • Unauthorized access

    Unauthorized access to systems, accounts, networks, or data.

Data impacts

  • Data encryption

    Data was rendered inaccessible through unauthorized encryption, including ransomware-related encryption.

  • Data unavailable

    Authorized users could not access required data because of the incident, even when the data was not encrypted, deleted, or destroyed.

  • Backup compromise

    Backup data or backup systems were accessed, encrypted, deleted, altered, disabled, or otherwise compromised.

Operational impacts

  • Complete service outage

    A primary service, system, platform, or operational capability became entirely unavailable.

  • Online portal unavailable

    A public, customer, employee, student, patient, vendor, or partner portal was unavailable or materially impaired.

  • Application unavailable

    A specific application or software platform became unavailable or unusable.

  • Payment processing disruption

    The organization could not process, receive, issue, reconcile, or record payments normally.

  • Transaction processing disruption

    Business, financial, customer, administrative, or operational transactions could not be completed normally.

  • Scheduling disruption

    Appointment, booking, reservation, dispatch, staffing, or other scheduling functions were unavailable or impaired.

  • Manual workaround required

    Staff or users had to rely on paper, telephone, in-person, offline, or other manual processes.

  • Third-party service disruption

    The incident materially affected services delivered by or through a vendor, managed service provider, contractor, partner, or other third party.

  • Downstream organization impact

    The incident caused operational effects at customers, affiliates, subsidiaries, partners, tenants, or other dependent organizations.

Extortion indicators

  • Unknown extortion indicators

    The incident may involve extortion, but available evidence does not establish which extortion indicators were present.

Incident narrative

Analyst assessment

We reported that attackers encrypted Peak Software Systems infrastructure, backups and internal systems supporting the Sportsman platform, disrupting municipal parks and recreation services. Clute said Peak obtained decryption keys and began restoration March 1. Lehi City later said an unauthorized party accessed certain systems and that files held in Sportsman may have been accessed or acquired.

The evidence confirms a cyber incident and supports a high-confidence ransomware assessment. Encryption, affected backups and the use of decryption keys form a strong ransomware pattern, but the public record does not identify a ransomware family, ransom demand or stable threat-actor claim.

Operational significance

Municipal customers lost online and in-person registration, reservations and rentals. Some facilities shifted to cash, and program deadlines or swim-lesson registration were delayed. Documented downstream organizations are the municipal governments of Clute, Texas; Garden City, Michigan; Brigham City, South Jordan and Lehi, Utah; and Monroe, Wisconsin.

Brigham City said its delayed swim registration would open March 16. Lehi’s April 9 notice says systems had been restored and the incident contained. Because that notice describes the February event retrospectively rather than a continuing April outage, March 16 remains the last documented operational impact date and the incident is resolved.

Confidence and uncertainty

Confidence is high that the attack encrypted Peak systems and disrupted Sportsman services. Lehi’s notice supports possible confidentiality impact involving names, dates of birth, contact details, emergency contacts, school information, parents’ names and home addresses, but it does not establish that those files were accessed or acquired. Lehi said Peak had no current indication that Social Security numbers or financial account information were involved; Clute said payment cards were processed in a separate environment.

Disclosure posture

Garden City publicly documented a service disruption Feb. 26 without cyber wording. An official Clute cyber notice was available before and underpinned our March 5 report, making this an organization-first cyber disclosure followed by external reporting. Feb. 26 remains the incident’s first public operational signal, while March 5 is the earliest dated public cyber-specific signal established in the record.

Analytic gaps

The public record does not establish the actor, initial-access vector, ransomware family, ransom demand, payment, verified data acquisition or exfiltration, complete affected-customer count or the exact date of Clute’s first cyber post.

Organizations involved

Impacted locations

Sources

Utah vendor incident disrupts Sportsman recreation signups

We reported that attackers encrypted Peak Software Systems infrastructure, backups and internal systems, disrupting Sportsman registration, rentals and payments across several municipalities.

Swim lesson registration to open March 16

Brigham City said software problems delayed swim-lesson registration and that registration would open March 16.

Notice of Data Breach

Lehi said an unauthorized party accessed systems and disrupted Sportsman on Feb. 26. Certain Legacy Center files may have been accessed or acquired; systems were restored and the incident contained.

About Us

Peak says it is headquartered in Sandy, Utah, develops Sportsman software for recreation organizations and serves more than 500 clients worldwide.

City of Clute Parks and Recreation Department

The official Clute Parks and Recreation portal offers activity registration and membership renewal, links to clutetexas.gov and identifies Sportsman Cloud as its platform.

Lucky Squirrel Craft and Vendor Event

Garden City’s official page directs 2026 online registrations to its Sportsman portal and in-person registrations to the Radcliff Center.

Parks, Recreation and Forestry

The City of Monroe Parks, Recreation and Forestry page identifies the municipal department and its online ActivityReg registration service.

South Jordan Parks and Recreation

South Jordan’s official portal describes its activity-registration and amenity-reservation service, links to sjc.utah.gov and identifies Sportsman Cloud as its platform.

Brigham City official website

The organization’s official website describes its identity, services, operating role and public or customer-facing programs.

City of Clute official website

The organization’s official website describes its identity, services, operating role and public or customer-facing programs.

City of Garden City, Michigan official website

The organization’s official website describes its identity, services, operating role and public or customer-facing programs.

City of Monroe, Wisconsin official website

The organization’s official website describes its identity, services, operating role and public or customer-facing programs.

City of South Jordan official website

The organization’s official website describes its identity, services, operating role and public or customer-facing programs.

Gazetteer Files

The Census Bureau Gazetteer Files provide authoritative geographic reference data for states, counties, county equivalents and places in the United States.

Lehi City official website

The organization’s official website describes its identity, services, operating role and public or customer-facing programs.

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