Sugar Land, Texas, says cyber event disrupts some services; 911 unaffected

Exterior of Sugar Land City Hall with a central clock tower, arched windows and a fountain and stop sign in the foreground. Photo: WhisperToMe (public domain).
Sugar Land City Hall at Town Square in Sugar Land, Texas. Photo: WhisperToMe via Wikimedia Commons (public domain).

Sugar Land, Texas, said Thursday a breach of its internal network is disrupting some online services, including utility bill payment, but 911 and other emergency systems remain operational. Police are working with state and federal authorities to investigate the “cyber-event,” the city said. Officials did not say how the breach occurred or whether data was compromised.

Sugar Land previously reported a 2019 exposure tied to the third-party Click2Gov payment platform. Earlier this year, Fort Bend County’s public library system, which serves the same area, was hit by ransomware that disrupted services for weeks. The city said it will post updates on its website and verified social media accounts.

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