A cyberattack at equipment supplier TAKKT has restricted order processing, customer service and deliveries in its North American foodservice business, the company said Wednesday.
The affected division, TAKKT Foodservices, is based in Harrison, Ohio, near Cincinnati. Its businesses include Hubert Company, a supplier of foodservice and food retail equipment, and Central Restaurant Products, a commercial kitchen equipment distributor. TAKKT has not said whether both businesses were affected.
The Germany-based parent company said it had partly taken affected IT systems offline as a precaution. In its Wednesday announcement, TAKKT said “order processing, customer service and deliveries are currently significantly restricted.”
TAKKT’s corporate website was also unavailable when checked Wednesday. The company has not said whether the website outage was related to the cyberattack.
As an interim measure, “orders can still be placed via the online shop and other channels,” the company said. Processing and delivery of those orders remain limited.
The division supplies restaurants, food retailers and institutional kitchens, including those in schools and universities. TAKKT has not identified customers experiencing delays or said how many orders are affected.
The cyberattack also affected systems in TAKKT’s Industrial & Packaging division in Europe. The company did not identify the affected systems or facilities in either region.
A company task force is working with outside cybersecurity experts and IT forensic specialists to investigate and restore normal operations, TAKKT said.
The company disclosed the attack Wednesday without saying when it began. It has not identified an attacker or confirmed ransomware involvement or data theft.
In June 2025, grocery distributor United Natural Foods took systems offline after discovering unauthorized activity, disrupting its ability to fulfill and distribute customer orders. UNFI used manual workarounds during recovery and said June 26 that its core electronic ordering and invoicing systems had been restored.
TAKKT said it was too early to assess the damage or say when its systems would be fully operational again.