Yale New Haven Health

A March 8, 2025, cyberattack at Yale New Haven Health caused intermittent internet, phone and application-connectivity problems while care and electronic medical records continued. Investigation confirmed unauthorized copying of patient information. Connectivity was restored by April 24; the exact recovery date is unknown.
Unauthorized access to systems, accounts, networks, or data.
An unauthorized party accessed or viewed data without evidence that the data was copied, removed, altered, or publicly disclosed.
Data was copied, transferred, downloaded, or otherwise removed from the affected environment by an unauthorized party.
A service, system, platform, or operational capability remained available only in part or with significant limitations.
Services remained available but with reduced performance, reliability, functionality, capacity, or responsiveness.
Services or systems experienced recurring, unstable, or temporary periods of unavailability.
Internal or external network connectivity was unavailable or materially impaired.
The organization lost or materially restricted internet connectivity.
Telephone, voice-over-IP, call-center, or related voice communication services were unavailable or materially impaired.
Internal business, administrative, operational, or staff-facing systems were unavailable.
A specific application or software platform became unavailable or unusable.
Services continued but with longer processing, response, delivery, or completion times.
The organization redirected users to a different website, office, telephone number, email address, provider, or service channel.
Employees or contractors were unable to perform normal duties because systems, data, facilities, or communications were unavailable.
Customers, residents, patients, students, vendors, or members of the public faced access restrictions or could not use services normally.
The incident may involve extortion, but available evidence does not establish which extortion indicators were present.
Yale New Haven Health identified unusual activity in its IT environment on March 8, 2025. Its March 11 public statement confirmed a cyber incident and an investigation with Mandiant. March 8 is the documented discovery date; the initial intrusion time remains unverified.
The health system’s April 11 disclosure confirmed that an unauthorized party accessed its network and copied certain data on March 8. The information varied by patient and could include demographics, Social Security numbers, patient type and medical record numbers. The organization said electronic medical records, financial accounts, payment information and employee HR data were excluded.
The incident and containment work caused intermittent phone, internet and application-connectivity problems. Patient care continued, and the health system said its patient portal and electronic medical records remained operational. These assurances coexist with documented communications limitations.
An official March 11 notice named both Yale New Haven Health and Yale Medicine as experiencing inbound-call issues. Patients were directed to MyChart for nonurgent needs and online options for appointments. March 12 reporting described another patient message warning that responses would be delayed.
In an April 24 interview with Information Security Media Group, a health-system spokesperson confirmed that internet and telephone connectivity had been restored. Operational status is assessed as resolved, with no exact end date assigned. March 12 is the latest verified disruption date in the reviewed evidence; April 24 establishes that restoration had occurred by then.
Confidence is high in the cyber cause, connectivity disruption and data copying. The Identity Theft Resource Center’s first-half 2025 report records 5,556,702 victim notices for the health system. That is an attributed notification count, not a count of people who suffered identity fraud.
Ransomware encryption, a ransom demand or payment, and the perpetrator remain unverified. The health system declined to discuss those details with ISMG. The Rhysida attack on ECHN/Prospect hospitals and the Welltok breach are separate incidents; their clinical disruptions and attribution are excluded.
The settlement administrator reports an $18 million settlement, final approval on March 3, 2026, and payments beginning May 27. The case FAQ states that the defendant denies wrongdoing and that the court made no determination of wrongdoing. This settlement is distinct from a ransom or a measured recovery cost.
The initial access route, complete forensic findings and precise restoration date remain undisclosed in the reviewed evidence. Yale Medicine’s communications impact does not independently establish that its own patient data was copied. The available evidence does not establish hospital closures, emergency diversions or interruption of electronic medical records in this incident.


BridgeportHospitalmaincampus267GrantStreet;CensusBridgeportcity0908000,GreaterBridgeport09120. Originalofficialcampusdirectoryread. Physicalanchorforaffectedhealthsystemandmainhospitalnetwork;doesnotestablishfacilityclosure,localizedcareinterruptionortown-wideoutage.
GreenwichHospital5PerryridgeRoad;CensusGreenwichtown0919033620,Western09190;GreenwichCDP0933690isseparatestatisticalarea. Useentiremunicipaltown. Physicalanchorforaffectedhealthsystemandmainhospitalnetwork;doesnotestablishfacilityclosure,localizedcareinterruptionortown-wideoutage.
BridgeportHospitalMilfordCampus300SeasideAvenue;CensusMilfordcitybalance0947515,SouthCentral09170. Officialhealthsystemprofileconfirmssecondinpatientcampus. Physicalanchorforaffectedhealthsystemandmainhospitalnetwork;doesnotestablishfacilityclosure,localizedcareinterruptionortown-wideoutage.
System headquarters789HowardAvenue and YaleMedicine/YSM333CedarStreet;CensusNewHavencity0952000,SouthCentral09170. Officialwebcontactandpracticeprofilesread. Physicalanchorforaffectedhealthsystemandmainhospitalnetwork;doesnotestablishfacilityclosure,localizedcareinterruptionortown-wideoutage.
Lawrence+MemorialHospital365MontaukAvenue;CensusNewLondoncity0952280,Southeastern09180. Officialhospitalcontact/directoryread. Physicalanchorforaffectedhealthsystemandmainhospitalnetwork;doesnotestablishfacilityclosure,localizedcareinterruptionortown-wideoutage.
WesterlyHospital25WellsStreet;CensusWesterlytown4400977000/Washington44009;CDP4476820isseparatestatisticalarea. Useentiremunicipaltown. Physicalanchorforaffectedhealthsystemandmainhospitalnetwork;doesnotestablishfacilityclosure,localizedcareinterruptionortown-wideoutage.
Intake reports the health system’s IT and telephone disruption.
Official notice names both providers and an alternate communication channel.
Official acknowledgment of cyber-related connectivity disruption and continuing care.
Phone issues continued March12, with nonurgent callers redirected to MyChart.
Investigation confirms unauthorized network access and copying of patient information.
Spokesperson confirms connectivity restored; exact restoration date remains unknown.
ITRC records5,556,702victim notices associated with the incident.
Settlement materials distinguish allegations and agreement from a wrongdoing finding.
Administrator reports an18million-dollar settlement and final court approval.
Signed-in members can report an error, update, or missing source.