Lubbock Systems Offline After August 12 Cyberattack

The City of Lubbock, Texas, said a cyberattack that began Tuesday, August 12, 2025, forced officials to take systems offline and suspend responses to Public Information Act requests under a Texas “catastrophe notice” through August 18 as IT works to restore services. Residents were told to pay utility bills in person while systems were brought back online; public safety services were not affected, according to local reports and city statements.

City Council added a closed-door session on August 18 to discuss “security audits,” IT and “critical infrastructure.” The incident follows a separate breach disclosed this spring: a fake pop-up on the City of Lubbock Utilities payment site that may have captured card data between December 18, 2024, and January 6, 2025; Texas’s portal lists 12,503 Texans affected, with credit monitoring offered and no dark-web exposure found at the time.