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Cyberattack disrupts Onslow County Schools phones and internet in North Carolina

The district said the June 9 incident is under investigation with local, state and federal law enforcement after phones, internet, testing and graduation livestreams were disrupted.

Sign for Onslow County Schools Central Services outside a brick district administration building in Jacksonville, North Carolina.
Onslow County Schools’ Central Services building in Jacksonville, North Carolina. (Onslow County Schools)
Published:
Editor’s note: This story was first published June 10, when Onslow County Schools was describing the districtwide phone and internet outage as a “technical issue.” DysruptionHub reported at the time that the outage showed potential cyber indicators but that OCS had not confirmed a cybersecurity incident. The story was updated June 13 after the district said it had experienced a cybersecurity incident under investigation by local, state and federal law enforcement.

Onslow County Schools in North Carolina said a June 9 cyberattack disrupted phones and internet districtwide, affecting End-of-Course retesting and graduation livestreams.

The district’s confirmation changed what it first described publicly as a “technical issue” into a confirmed criminal cyberattack under law enforcement investigation. OCS reported the phone and internet outage Tuesday evening, June 9, but did not publicly classify it as a cybersecurity incident until Saturday, June 13, after DysruptionHub had asked the district directly whether cybersecurity was involved.

Facebook post from Onslow County Schools saying a cybersecurity incident is under investigation by district IT staff, law enforcement, the FBI and the U.S. Secret Service.
Onslow County Schools said in a Friday, June 13, Facebook post that it had experienced a cybersecurity incident under investigation by district IT staff and law enforcement. (Onslow County Schools/Facebook)

The district serves Onslow County on North Carolina’s southeastern coast, including the Jacksonville and Camp Lejeune area, and is the state’s 11th-largest school system, with more than 28,000 students across 43 educational facilities.

Onslow County Schools said it detected unauthorized criminal activity in its technology infrastructure in the early morning hours of Tuesday, June 9. District technology staff began taking protective action and notified law enforcement and state cybersecurity authorities, according to an incident update posted by the district.

The district said the cyberattack is under active investigation by OCS technology staff in coordination with local, state and federal law enforcement, including the North Carolina Joint Cybersecurity Task Force, the FBI and the U.S. Secret Service.

Facebook post from Onslow County Schools saying a technical issue affected phones, internet, End-of-Course retesting and graduation livestreams.
Onslow County Schools said in a Tuesday, June 9, Facebook post that a technical issue was affecting district phone and internet services and that some graduation ceremonies might not be livestreamed. (Onslow County Schools/Facebook)

The attack disrupted phone and internet services across the district. Onslow County Schools initially told families that a “technical issue” had made phones and internet unavailable at all OCS locations and that there was no estimated timeframe for full restoration.

The outage affected several operations, including End-of-Course retesting and graduation livestreaming, WCTI reported. In district notices, OCS said some ceremonies might not be livestreamed and that recordings would be posted later if livestreams were unavailable.

OCS has confirmed a cybersecurity incident, but it has not publicly identified the attack type. Officials have not said whether ransomware, malware, data theft, extortion or a third-party vendor was involved. DysruptionHub found no public ransomware claim tied to OCS before the district’s confirmation.

Onslow County Schools website popup saying phones and internet are down at all OCS locations with no estimate for restoration.
A notice on the Onslow County Schools website said phones and internet were unavailable at all district locations because of a technical issue. (Onslow County Schools)

Before the district’s June 13 confirmation, DysruptionHub asked OCS about the outage’s cause, timeline, affected systems, recovery status and whether cybersecurity was involved. The district did not respond before the original story was published.

The district said it is committed to protecting the privacy and security of students, families and staff and is taking steps to investigate and respond. It directed families to its website for updates.

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Other school districts have taken days or weeks to publicly connect broad technology outages to cyber incidents. Alamo Heights Independent School District near San Antonio initially reported Gmail, Wi-Fi and internet disruptions in March before later confirming ransomware caused the multiday outage. Belgrade schools in Montana faced parent questions and speculation after trustees approved $750,000 for network security and restoration services in April, before the district later said malware had affected network systems and that a review of possible student and staff data exposure was underway.

As of the district’s latest public update, the incident remained under active investigation. Officials had not announced a full restoration timeline or said whether any student or employee data was exposed.

OCS said it will continue posting updates as the investigation and recovery continue. No ransomware group, data theft or ransom demand has been confirmed.

Attribution note: DysruptionHub credits upstream reporting and primary sources—see citations above. If this report informed your coverage, please cite DysruptionHub with a link.
DysruptionHub Staff

DysruptionHub Staff

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