Prince George County, Virginia, said an internal network outage has disrupted county phone, internet and online payment services since June 11, while 911 and non-emergency dispatch remain available.
The outage has affected public-facing services for nearly a week, including online bill pay and water and wastewater payments. Prince George County, whose county seat is Prince George, is a southeastern Virginia county in the Richmond metropolitan area with about 43,600 residents.
RansomHouse listed Prince George County on its leak site, claiming the county was “encrypted” on June 10, 2026, and posting an “evidence pack.” DysruptionHub reviewed a screenshot of the listing, but the county has not publicly confirmed ransomware, encryption, malware, unauthorized access, data theft or a ransom demand.
The county’s first social media alert reviewed by DysruptionHub said the outage was countywide as of 9 a.m. June 11 and affected county phones and internet lines. A later June 11 post said the outage affected phone and internet service across all county offices, though offices would remain open during regular business hours.
Officials said some services could be delayed or temporarily unavailable. Residents were told to call 911 for urgent assistance or the county’s non-emergency dispatch line for non-emergency police, fire or EMS calls.
The county said residents could still access its website, but online bill pay systems were affected. An alert visible on multiple county pages also said the outage was affecting online payment applications and that staff were working to fix the issue.
In a June 12 social media notice reviewed by DysruptionHub, the county Utilities Department said water and wastewater payments were unavailable during the outage. The department said bills mailed in May with a June 15 due date would not receive late fees until June 30.
DysruptionHub requested comment from Prince George County on June 15 about the outage’s cause, whether it was being investigated as a cybersecurity incident, whether there was evidence of unauthorized access, malware, ransomware or data exposure, and which services remained affected. DysruptionHub sent a follow-up after RansomHouse listed the county on its leak site. The county had not responded by publication.
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The outage follows several recent cyber-related disruptions at county governments, including limited DMV services in Kittson County, Minnesota; network and internet disruptions in Spartanburg County, South Carolina; and a malware-related shutdown of county computers and phones in Chelan County, Washington.
As of the latest county alerts reviewed by DysruptionHub, county offices remained open and emergency dispatch remained available, but online payment applications and other services remained affected. The county has not said what caused the outage, whether data was taken, whether law enforcement or state cybersecurity officials are involved, or when full service will be restored.
