A cyber incident forced Turning Stone Enterprises’ New York casinos and convenience stores to accept only cash Tuesday, with ATMs offline and bingo and sports betting closed.
Turning Stone Enterprises is the Oneida Indian Nation’s business organization. Its flagship resort is in Verona, between Syracuse and Utica.
The company said the incident affected parts of its network and communications systems Monday morning.
“In response, we proactively shut down certain systems as a precaution to help protect our guest information,” the company said in its service notice.
The restrictions cover Turning Stone Resort Casino, Point Place Casino, YBR Casino and Sports Book, The Lake House at Sylvan Beach, and Maple Leaf Markets and SavOn convenience stores.
The properties remain open, but credit cards are not accepted. Guests were told to bring cash because on-site ATMs are unavailable.
TS Rewards benefits are also unavailable. The shared loyalty program normally lets customers earn points through gaming and purchases across Turning Stone businesses and redeem them for dining, recreation and retail spending.
Turning Stone said it was working with cybersecurity experts and was not aware of confidential information having been accessed. That preliminary finding appeared in the company’s initial statement reported by WKTV on Monday.
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Turning Stone has not publicly identified the incident’s cause or confirmed ransomware or a responsible group.
The disruption echoes a June 2024 cyberattack on Olympia Gaming’s Nevada casinos. At Legends Bay Casino in Sparks, restaurants accepted only cash, ATMs were unavailable and rewards services were interrupted, even as the property remained open, CDC Gaming reported after an on-site visit.
Turning Stone said it would send daily emails and publish evening service updates until the issues are resolved. It has not provided a timetable for full restoration.
