Cyberattack Cripples Crystal D’s Operations in Minnesota, Causing Order Delays

Crystal D, a St. Paul, Minnesota-based supplier of crystal awards and gifts, remains impacted by a cyberattack that began on March 7, 2025, disrupting its phone and email communications and delaying shipments. The company is actively investigating the breach to identify the entry point and prevent further issues, though there is no evidence that customer data has been compromised. Orders originally scheduled to ship on March 7 have been rescheduled, with new dates yet to be determined.

The attack highlights ongoing cybersecurity threats in the promotional products industry, where companies such as Staples Promotional Products and alphabroder have also been targeted in recent years. Industry experts emphasize the need for strong cybersecurity measures, including executive oversight and regular employee training, to protect against such incidents. Crystal D is continuing efforts to restore operations and has pledged to provide updates as more information becomes available.